To become a member of the Monroe County Electric Co-Operative, Inc.,
you must:
1. Submit a written application
for membership to the MCEC office
2. Pay a consumer service fee
3. Pay a security
deposit based on the member's credit history
4. Agree to purchase electric
energy from the Co-Operative
5. Agree to comply with and be
bound by the articles of incorporation, bylaws, and rules and regulations
of MCEC. A copy will be supplied with membership).
Meter Loop Deposit
The cooperative will provide the temporary meter loop for new construction.
The member is charged a $250 deposit for that meter loop. If the meter
loop is returned in good condition, the $250 deposit will be refunded.
If the meter loop requires repair work, then those repair costs will
be deducted from the deposit.
If the new service is entered under the building contractor's name,
then they will be responsible for the $250 deposit.
Security Deposit
Any new consumer will be required to pay a security deposit in order
to receive electric service from the Co-operative. The amount of the
deposit required will be determined as follows, based upon credit risk
rating as defined by Online Utility Exchange:
Code Deposit
Green $100.00 deposit required
Yellow $300.00 deposit required
Red $600.00 deposit required
Deposits will be required to be paid prior to electrical service being
received. Deposits will be refunded if the consumer pays 12 months of
"net" payments. When a member moves from the Co-operative's
system, any remaining deposit, less outstanding balance, will be refunded
to the consumer making the deposit.
Additional deposits will be charged for:
1) Trips for delinquent account collections
2) Moving form Co-operative lines with unpaid account and then returning
3) Check returned from depository for insufficient funds or no funds
4) Second check returned from depository for insufficient funds or
no funds
In the event a renter has already moved in to an account but has not
paid the proper security deposit, that account will be subject to diconnection
if the deposit is not paid immediately.
Payment of Electric Bills
As a member of MCEC, it is your responsibility to submit payment on
the schedule established upon membership.
The cooperative reads your meter each month and stores those readings.
We normally take the reading from the first day of the month and incorporate
it into our billing system so that a member's usage corresponds from
the 1st of one month to the first of the following month.
Bills are mailed a few days before the end of the month. The net amount
of the bill is due by the 15th of the following month. The gross amount
is due on all payments made after the 15th, which includes a 5% late
charge.
Credit Card Payment
Members can pay their electric bills by credit/debit card if it is
a MasterCard, Visa or DiscoverCard. They can either put the credit/debit
card information on the bill when they send it in or call it in over
the phone. The amount of the bill will be applied against the members
credit/debit card account.
Direct Payment Plan
A member can have their electric bill payment made automatically from
their checking account, savings account or credit/debit card if it is
a MasterCard, Visa or Discover Card. And, they won't have to change
their present banking relationship to take advantage of the service.
Here's how the Direct Payment Plan works:
The member authorizes regularly scheduled payments to be made from their
checking, savings or credit/debit card account. Their payments will
be made automatically on the specified day, and proof of payment will
appear on their statement. The amount which will be withdrawn from either
their savings, checking or credit/debit card account will be the net
amount due shown on their electric bill. The authority they give to
charge their account will remain in effect until they notify us in writing
to terminate the authorization. The Direct Payment Plan is dependable,
flexible, convenient and easy. To take advantage of this service, contact
the cooperative office at 939-7171 or 800-757-7433 for details.
